Terms & Conditions

Last Updated: 27 September 2026

Welcome to the ARNIKA website.

This website is operated by KD GOLD AND DIAMONDS PRIVATE LIMITED. By accessing or using this website, you agree to these Terms & Conditions.

If you do not agree with these Terms & Conditions, please do not use the website.

1. About ARNIKA

The ARNIKA brand and website are operated by:

2. Use of the Website

The ARNIKA website is intended to provide information about ARNIKA, its jewellery, collections, showroom experience, campaigns and customer communication options.

You agree to use this website only for lawful purposes.

You must not:

• Attempt to gain unauthorised access to the website or its systems
• Interfere with the security or operation of the website
• Introduce malicious software or harmful code
• Misuse website enquiry or communication features
• Use the website for fraudulent, unlawful or misleading purposes
• Copy or commercially exploit website content without permission

3. Website Information

ARNIKA makes reasonable efforts to keep the information published on the website accurate and current.

However, jewellery designs, collections, product availability, prices, offers, campaigns, showroom information and other details may change from time to time.

Information displayed on the website is therefore for general information and should not be treated as a final quotation, purchase confirmation or guarantee of product availability.

Actual product availability, pricing and applicable commercial terms will be confirmed by ARNIKA at the time of enquiry or transaction.

4. Jewellery Images and Product Details

Images and videos displayed on the website are intended to provide a visual representation of ARNIKA jewellery and collections.

Actual jewellery may vary slightly from images displayed online due to photography, lighting, screen settings, production variations or other factors.

Where product weight, purity, price, specifications or other details are displayed, such information should be confirmed with the ARNIKA showroom/team before purchase.

5. Enquiries and Showroom Visits

The ARNIKA website may allow visitors to:

• Contact ARNIKA
• Start a WhatsApp conversation
• Call the ARNIKA team
• Request jewellery information
• Request showroom information
• Obtain directions
• Express interest in ARNIKA jewellery or campaigns

Submitting an enquiry, requesting information or contacting ARNIKA does not by itself constitute a purchase order, booking or binding transaction.

Any purchase or booking will be subject to the applicable terms communicated and accepted at the time of the transaction.

6. Flexi Gold

ARNIKA may communicate information about its Flexi Gold programme through its website, WhatsApp, social media, advertising and other communication channels.

Flexi Gold is subject to its specific applicable commercial terms and conditions.

General information about Flexi Gold published on this website does not replace the specific terms applicable to a Flexi Gold booking.

Depending on the applicable programme terms, these may include provisions relating to:

• Advance payment
• Booking and billing dates
• Applicable gold-rate mechanism
• Making charges
• Wastage or other applicable charges
• GST and statutory charges
• Cancellation or refund
• Booking validity
• Exclusions
• Minimum or maximum booking value, where applicable

Customers should review and understand the applicable Flexi Gold terms before making a booking.

7. Offers and Promotions

ARNIKA may run promotional campaigns, festive offers and other customer programmes from time to time.

Any offer or promotion may be subject to specific eligibility requirements, validity periods, availability and additional terms.

Promotional information published on the website does not automatically constitute a permanent price, benefit or offer.

ARNIKA may modify, suspend or discontinue a promotion subject to its applicable terms and applicable law.

8. Prices and Transactions

The ARNIKA website is primarily intended for brand information, jewellery discovery, customer enquiries and showroom visits.

Unless a specific online transaction facility is expressly provided, the website does not itself constitute an online jewellery purchase or payment platform.

Any purchase, booking, advance payment or other transaction will be governed by the applicable terms communicated by ARNIKA at the time of the transaction.

Applicable taxes and other charges will be determined in accordance with the transaction and applicable law.

9. Intellectual Property

All content published on the ARNIKA website, including:

• ARNIKA name and branding
• Logos
• Jewellery images
• Photographs
• Videos
• Graphics
• Designs
• Written content
• Campaign content
• Website layouts and visual elements

is owned by or licensed to ARNIKA/KD GOLD AND DIAMONDS PRIVATE LIMITED unless otherwise stated.

You may access and view the website for personal and non-commercial purposes.

You may not reproduce, copy, modify, distribute, publish, transmit, sell or commercially exploit website content without prior written permission.

10. Third-Party Services

The ARNIKA website may include links, buttons or integrations with third-party services such as WhatsApp, social media platforms, maps, analytics services and other external services.

Third-party services are operated independently and may be subject to their own terms and privacy policies.

ARNIKA does not control and is not responsible for the content, availability, security or policies of third-party services.

11. Website Availability

ARNIKA aims to keep the website available and functioning properly.

However, ARNIKA does not guarantee that the website will always be available, uninterrupted, error-free or free from technical issues.

Access may occasionally be interrupted or restricted due to maintenance, updates, security requirements, technical issues or circumstances beyond reasonable control.

12. Gold Prices and Market Information

Gold prices may change over time based on market conditions and other factors.

Where gold prices or market-related information are referenced on the website or in campaign communication, such information is provided for general informational purposes.

Such information should not be interpreted as a prediction or guarantee of future gold prices.

13. User Communications

When communicating with ARNIKA through WhatsApp, telephone, social media, website forms or other channels, you agree to provide information that is accurate to the best of your knowledge.

You must not use ARNIKA's communication channels to:

• Send unlawful or harmful content
• Impersonate another person
• Send spam or malicious messages
• Attempt to defraud or mislead ARNIKA
• Distribute malicious software or harmful links
• Abuse, threaten or harass ARNIKA employees or representatives

ARNIKA may restrict communication access in cases of misuse.

14. Privacy

Your use of the ARNIKA website is also subject to the ARNIKA Privacy Policy.

The Privacy Policy explains how ARNIKA collects, uses, stores and protects personal information.

15. Changes to These Terms

ARNIKA may update these Terms & Conditions from time to time to reflect changes in its website, services, business practices or applicable law.

The updated version will be published on this page with a revised Last Updated date.

16. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable in India.

Any dispute relating to the website or these Terms & Conditions shall be subject to the jurisdiction of the competent courts in accordance with applicable law.

17. Contact

For questions regarding these Terms & Conditions, please contact ARNIKA through the contact details or communication channels provided on the ARNIKA website.

© 2026 KD GOLD AND DIAMONDS PRIVATE LIMITED. All Rights Reserved.